IT Training

Welcome to Lesson 5 of the Advanced Microsoft Outlook Tutorial. In this lesson we will cover Junk E-mail. I hope you enjoy the lesson.

Junk E-mail

Step 1: Junk E-mail Options

Select Actions, Junk E-mail, Junk E-mail options. This takes you to the options dialog. The first tab lets you select the amount of protection that you want. If you find that you are receiving too much junk mail you can set the filter to be higher. If you are finding that many of your non-junk mail messages are being sent to the junk mail folder then you can select a lower level. This dialog is also where you can see the recipients on your safe and blocked senders list.

Step 2: Add Sender to Blocked List

If you find junk mail in your inbox from a sender you can select to block that individual sender. Select Actions, Junk E-mail, and then Add Sender to Blocked Senders List. This will block just this one sender. Any e-mail that comes in from this sender will be sent to the junk mail folder.

Step 3: Add Sender to Safe Senders List
If you have a sender who gets sent to the junk mail folder when their e-mail is not junk, you can choose to add the sender to a safe senders list. Select Actions, Junk E-mail, and then Add Sender to Safe Senders List. This will prevent that senders E-mail from going to the junk folder.

Step 4: Add Senders Domain to Safe Senders List.
If you have a sender who’s e-mail address might change, but the domain stays the same, you can choose to add their domain to the Safe Senders List. Select Actions, Junk E-mail, and then Add Sender’s Domain to Safe Senders List. Any e-mail from that domain will not get sent to the junk mail folder. This is useful for newsletters that you want to receive where the sender might change.